![]() ![]() *if you only have ke圓.db then make sure to remove an existing key4.db *logins.json (passwords) and key4.db (58+) or ke圓.db (57 and older) (decryption key) for Passwords saved in the Password Manager *formhistory.sqlite for saved autocomplete Form Data jsonlz4 JSON backups in the bookmarkbackups folder If that does not fix the issue the issue is in your Profile : Make a new one and test. What OS are you running, Linux or Android ? Please let us know if this solved your issue or if need further assistance. ![]() sessionstore.jsonlz4 for open tabs and pinned tabs (see also the sessionstore-backups folder).permissions.sqlite for Permissions and possibly content-prefs.sqlite for other website specific data (Site Preferences).persdict.dat for words you added to the spelling checker dictionary.if you only have cert8.db then make sure to remove an existing cert9.db.cert9.db (58+) or cert8.db (57 and older) for (intermediate) certificates stored in the Certificate Manager.if you only have ke圓.db then make sure to remove an existing key4.db.logins.json (passwords) and key4.db (58+) or ke圓.db (57 and older) (decryption key) for Passwords saved in the Password Manager.formhistory.sqlite for saved autocomplete Form Data.Work with Copies only, do not transfer the problem into the new Profile. If that does not fix the issue the issue is in your Profile : Make a new one and test. Reinstall with Current Release Firefox 61.0.2 with a Full Version Installer What OS are you running, Linux or Android ? Read this answer in context □ 1 All Replies (6) You can find the full version of the current Firefox release (61.0.1) in all languages and all operating systems here: You may have to disable security software temporarily in case the problem persists. You can do a clean reinstall to ensure that all files are replaced. This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files. (32-bit Firefox) "C:\Program Files (x86)\Mozilla Firefox\"Īn error message about XPCOM missing or about platform version usually happens because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox program folder.(64-bit Firefox) "C:\Program Files\Mozilla Firefox\".This issue would normally be fixed with a clean reinstall that involved deleting the Firefox program folder. ![]()
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